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SHOPWARE

Supported Payment Methods
 Invoice
 Installment Payment
 Direct Debit
Features
 Due Date Activation
 Full cancellation
 Partial cancellation
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Step 1 – Plug-In Installation

Our plugin is available in the shopware store.

  1. Go to Einstellungen-> Plugin Manager and search for „BillPay“ and click „Installieren“ in the BillPay plug-in.
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  3. A pop-up should appear, where you will first click “Neu installieren” and then “Aktivieren.”
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Step 2 – Configuring the BillPay Settings

  1. Click on the tab “Konfiguration” and enter the BillPay log-in credentials and “Speichern” the settings.
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  3. Click on the tab Einstellungen → Zahlungsarten → BillPay Zahlarten → Länder-Auswahl and select the countries you have contractually agreed.
  4. Clear the Shop Cache in Einstellungen → Caches/Performance → Shop Cache leeren

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Step 3 – Place an Order in the Shop

1. Please go to your shop and create a test order. The test order must include the following:

  1. Diacritic characters (i.e. Umlauts: ä, ö, ü) in the customer name, address and an article when possible.
  2. Place two different articles in the basket.
  3. Please make sure the combined value of the articles does not exceed 1000 €.
  4. Apply a coupon code (discount) when ordering. Please confirm in writing if no coupon codes are used in your shop.
  5. For the test order, please use a shipping method that carries costs. Should you only offer free shipping, please confirm that in writing.

Important:
If the word “test” is used as the first or last name of the customer, the request will be rejected.
Every customer is allowed a maximum of 3 open orders. To place further orders, either a different name has to be used for the 4th order or one of the open orders needs to be canceled.

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Step 4 – Activating an Order in the Admin Component of the Shop

  1. Under Kunden → Bestellungen click the pencil on the right side of the order, select to the „Dokumente“ tab and click „Dokument erstellen“. The payment due date is set at BillPay.
  2. As an alternative to the above, under Kunden → Zahlungen → BillPay Bestellungen → Aktionen you can click „Aktivieren“.
  3. If you do not use the shop´s Admin component, you can also set the payment due date in BillPay’s Backoffice Suite. You will receive login details for our Backoffice Suite upon the successful completion of the Compliance Test.

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Step 5 – Send the Order Confirmation and Invoice

1. Please send a copy of the order confirmation to abnahme@billpay.de

  1. The shop bank account details must be removed from the order confirmation email templates.
  2. Check if the BillPay payment payment derails are included.

2. If you use the Shopware standard invoice, please send a copy to abnahme@billpay.de

  1. Payment type (invoice): The dynamic bank account data of BillPay must be included.
  2. Payment method (direct debit or PayLater): The standard texts of BillPay must be included.
  3. The shop bank account details must be removed from the invoice templates.

3. If you are generating your invoices outside of the shop system, please send a copy to abnahme@billpay.de

  1. Payment type (invoice): The dynamic account data of BillPay must be included. (https://www.billpay.de/de/geschaeftskunden/zahlungsinformationen/).
  2. Payment method (direct debit or PayLater): The standard texts of BillPay must be included.
  3. The shop bank account details must be removed from the invoice templates.

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Step 6 – Creation of Refunds/Cancellations/Credit Memos

Under Kunden → Zahlungen → BillPay Bestellungen click the „Stornieren“-Button for the order.

 

 

 

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Step 7 – Repeating Test Orders for the Compliance Test

Please repeat the compliance test (starting at Step 3) for all contractually agreed upon BillPay payment methods und countries.

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Step 8 – Adjustment of terms and conditions

Merchants are required to include BillPay related text passages in the terms and conditions and privacy pages of their website. These passages were provided to you by BillPay.
Important: The pdf file/s you received contain references to linking text. Please create these links, and should you be offering invoice as a payment method, adjust the passage “20 or 30 calendar days” to reflect your payment due date – either in “20 calendar days” or “30 calendar days”.

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Step 9 – BillPay branding

Should you display payment method logos in the footer of your website or in the payment method selection portion of your checkout, it is necessary for you to also include the relevant BillPay logos. These can be found and downloaded in either png or svg format via the following url:
https://www.billpay.de/de/shopintegration/downloads/
Beispielbild1
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